Question 1

Can I rent the spaces at Warehouse on Watts?

Accepted Answer

Hell yeah! Please email all inquiries to info@wowphilly.com including a brief introduction about yourself, details about the proposed event, and your preferred dates.

Question 2

Does WOW have a lost and found?

Accepted Answer

We do! Please email info@wowphilly.com with a description of the item. Personal belongings, as well as IDs and debit/credit cards left behind, will be kept in our lost and found for one week. If an inquiry is not received within a week, items will be donated and cards will be shredded. WOW is not responsible for any stolen items.

Question 3

Do you have bottle service?

Accepted Answer

Sometimes! Shoot us an email at bottleservice@wowphilly.com to inquire.

Question 4

Do you offer photo passes?

Accepted Answer

Photo passes are on a case-by-case basis. You will be directed to the promoters of the shows to determine their policies.

Question 5

Do you have a coat check?

Accepted Answer

Coat check is seasonal, but we usually have a free rack available. Use at your own risk.

Question 6

What's the deal with the bar?

Accepted Answer

Cash, Credit/Debit cards, and Tap To Pay are accepted. Cards and CashApp payments are accepted (No Venmo). We charge a 20% tip on all credit cards left open at the end of the night.

Question 7

I have an issue with my ticket — who should I contact?

Accepted Answer

Please email support@etix.com or call (855) 704-8976. Have your order number and any error code you may see ready for faster results. WOW cannot assist you with ticket issues.

Question 8

Can I re-enter?

Accepted Answer

No, and you cannot just run out to your car. Medical purposes are exempt. Outside re-entry is only allowed from the designated smoking section.

Question 9

Do you have a box office? Can I purchase tickets at the door?

Accepted Answer

We offer online sales only. At most events, you can purchase tickets at the door (cash only, ATM onsite). Please note that we HIGHLY recommend purchasing online in advance to avoid missing out on sold-out events. Ticket prices reflect taxes and fees.

Question 10

What are your age restrictions?

Accepted Answer

We are typically a 21+ venue. If a show is all ages it will be disclosed on the website or on flyers. If you are still unsure, ask! Email our team at info@wowphilly.com .

Question 11

What's WOW's accessibility like?

Accepted Answer

Cambridge Hall (Downstairs): This space has four steps leading up to the event area. If stairs present a barrier for you or your group, we're happy to provide accommodations. Please contact us in advance at info@wowphilly.com . The Loft (Upstairs): The Loft is accessible only by a flight of stairs. Unfortunately, there is no elevator in the building, which makes this space inaccessible to guests who cannot use stairs. Seating & Rest Areas: Most Warehouse on Watts events are standing room only. However, couches and soft seating are available along the perimeter of both spaces on a first-come, first-served basis for guests who may need to rest. For any accessibility-related questions or accommodation requests, please contact us at info@wowphilly.com .

Question 12

Can I smoke?

Accepted Answer

There's absolutely no smoking or vaping indoors. Take it outside to our designated smoking section (you can re-enter from there). Smoking in the venue will lead to immediate ejection.

Question 13

What items are allowed?

Accepted Answer

To ensure the safety of our guests, all visitors are subject to a pat down and/or bag check to gain entry into the building. Restricted Items: Weapons (including self-defense items such as pepper spray)* Illegal drugs and substances Outside beverages (not even unopened ones) Professional cameras (cameras with detachable lenses) without a photo pass Animals (Service animals exempt.) Unsealed commercial pill bottles, nasal sprays, and other non-prescribed medications Fireworks *Warehouse on Watts can hold some restricted items (pepper spray, key chain spikes, etc.) for guests to retrieve at the end of their evening, but please note that the venue is not responsible for any misplaced items. Allowed: Nonprofessional Cameras (i.e. disposable, point and shoots, etc.) Cigarettes, Lighters, and Vapes (To be used in smoking section only.) Refillable Water Bottles (Must be empty upon entry.) Prescription Medications (name must match your ID or will not be permitted) Flow Toys — If you are unsure about your prop/accessory please email info@wowphilly.com to check restrictions. *Ski masks are allowed to be worn within the venue but please do not wear upon arriving to the building to ensure proper ID checks and safety.

Question 14

Where is it located? Where do I park?

Accepted Answer

923 N Watts St, Philadelphia, PA 19123 For our transit-takers, we're a block off of the Broad Street Line's Girard Ave. station. Wanna drive? Limited street parking around the building (free parking on Girard after 6PM daily). First come, first serve! Bike racks available.

Question 15

What is Warehouse on Watts?

Accepted Answer

Warehouse on Watts is Philly's sexiest independent music venue. Located along the North Broad Street Corridor, our spaces embody the grit & glamour of this fine city. We proudly provide a home to the city's most unique, genre-blurring parties & performances. Downstairs you'll find Cambridge Hall, a cozy bar with a speakeasy feel. Upstairs at The Loft, you'll get the full nightclub experience — complete with custom lighting by the bright minds at Klip Collective. We believe in the power of parties as a means of expression, experimentation, and escape. We aim to provide a space for communities of all types to come together. Whether you're into deep-cut disco, industrial goth, or something in between, you have the right to party! Everyone is welcome here.

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